Help desk

FAQ, shipping & returns

Short answers, mild jokes.

FAQ

Is this an actual drink?
No. GenderFluids™ is a parody sports-drink brand that sells apparel, mugs and stickers. Please don't drink the shirt.
Whose side are you on?
Nobody's. We joke about the discourse. What we won't do is joke about who people are. See The Line.
Who makes the products?
Everything is printed on demand by our fulfillment partner (Printful) after you order. That means no warehouse, less waste, and a short wait while it's made.
How do I use my 10% off code?
Create an account and you'll get FIRSTSIP10: 10% off your first order. Enter it in the cart. One use per account.
What's the Design Studio?
A planned 2027 tool that turns your culture-war pet peeve into a two-way design. It's in closed beta. Every custom design is reviewed by a human before printing..
How do sizes run?
Tees are unisex Bella+Canvas 3001 (retail fit). Hoodies are Gildan 18500 (roomy). Size charts are on each product page.
Can I change or cancel my order?
Email us within an hour or so of ordering. Once an order is In production it's already being printed, so we can't change it.

Shipping

Every order is printed and shipped by our fulfillment partner in 2–7 business days (most orders ship within 5), then:

MethodTransit after printingFirst item
US Standard3–4 business daysTee $4.95 · Hoodie $8.79 · Mug $6.69 · Tote $4.69 · Sticker $4.49
US Express1–3 business daysShown at checkout
International5–20 business daysShown at checkout

Each extra of the same item ships for less: tee +$2.20, hoodie +$2.50, mug +$3.50, tote +$2.00, sticker +5¢. Different item types are packed and charged separately, so orders may arrive in more than one package, each with its own tracking.

You'll see status updates in your account: Pending (received, queued for production) → In production (being printed) → Shipped (tracking emailed) → Delivered.

Returns & misprints

We'll reprint or refund

  • Arrived damaged or defective
  • Misprinted (wrong placement, colors or item)
  • Lost in transit

Email a clear photo within 30 days of delivery (or of the estimated delivery date for lost packages). No need to send it back.

We can't take back

  • Wrong size or color ordered
  • Changed your mind
  • Wrong address entered (we can reship, but shipping costs apply)

Everything is made just for you, so we can't resell it. Check the size guide before you order.

Didn't like a design? We get it. If a design genuinely upset you, write to us anyway. We'd rather hear about it.

Contact

hello@thegenderfluids.com · We reply within 24 hours on business days. We're one person, so be patient with Drip.